LEGAL
Last updated April 30, 2026
JCB Systems (we, us, our) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when interacting with our website, services, and communications.
By using our website or working with us, you agree to the practices outlined in this policy.
We collect personal and business information that you voluntarily provide when you:
• Submit our inquiry form
• Interact with our live demo automation
• Submit our project onboarding form
• Book a discovery call through our calendar
• Communicate with us via email or messaging platforms
• Make payments for our services
The types of information we may collect include:
• Full name and contact details (email, phone)
• Business name, type, and location
• Project requirements and goals
• Brand assets such as logos, copy, and existing website content
• Access credentials for platforms required to deliver your services (logins, API keys, account access for tools like GoHighLevel, your domain registrar, your email provider, and other software relevant to your project)
• Payment confirmation details such as transaction screenshots and references
• Any other information you choose to share with us
We use the information you provide for the following purposes:
• To respond to your inquiries and qualify project fit
• To deliver the services you have requested or purchased
• To send relevant emails, including confirmations, project updates, follow-ups, and onboarding materials
• To schedule and manage discovery calls and project meetings
• To process and verify payments
• To build, configure, and maintain the systems and infrastructure agreed upon in your project
• To improve our services and client experience
• To comply with legal and tax obligations
We do not sell, rent, or trade your personal information to third parties.
In the course of building your systems, you may share access credentials with us, including but not limited to:
• GoHighLevel admin or sub-account access
• Domain registrar logins
• Email service provider access
• API keys for integrated platforms
• Other tools relevant to delivering your project
We treat all credentials as strictly confidential. We use them only for the purpose of completing the agreed project deliverables. Once your project is complete, we recommend you change these credentials and revoke our access if no ongoing maintenance arrangement exists.
We never share, sell, or expose access credentials to anyone outside of our team. We do not store credentials in unsecured documents or share them via unencrypted channels.
To deliver our services efficiently, we use trusted third party platforms, including:
• GoHighLevel (CRM, automation, calendar, and email delivery)
• Google Calendar (synced with our booking system)
• PayPal, BDO, and GCash (payment processing)
These platforms have their own privacy policies governing how they handle data. We only share the information necessary for them to provide their service to us, and we choose providers that meet recognized standards for data security.
We take reasonable steps to protect your data through:
• Secure storage on encrypted, password-protected platforms
• Strong, unique passwords for all accounts handling client data
• Limited access to authorized personnel only
• Regular review of our security practices
• Use of reputable third party tools with strong security standards
While we strive to protect your information, no method of transmission over the internet is 100 percent secure. We cannot guarantee absolute security, but we will notify you in the event of a data breach affecting your personal information.
We retain your personal information only for as long as necessary to:
• Deliver services you have requested
• Provide ongoing maintenance or support if applicable
• Comply with legal, accounting, and tax obligations
• Resolve disputes and enforce our agreements
Typical retention periods are between 2 and 5 years after our last interaction, unless you request earlier deletion or longer retention is required by law.
Once your project is complete and any maintenance period has ended, we will delete or securely store your access credentials and project files in accordance with the agreement made with you.
You have the right to:
• Request access to the personal information we hold about you
• Request corrections to any inaccurate information
• Request deletion of your personal information
• Withdraw consent for marketing communications at any time
• Lodge a complaint with the National Privacy Commission of the Philippines (privacy.gov.ph) or the appropriate data protection authority in your region
To exercise any of these rights, contact us at [email protected].
Our website may use cookies and similar tracking technologies to improve your experience and gather basic analytics. You can disable cookies through your browser settings, although doing so may affect how some features of the site function.
We do not use cookies for advertising. We do not sell tracking data to third parties.
JCB Systems is based in the Philippines. If you are accessing our services from outside the Philippines, please note that your information may be transferred to, stored, and processed in countries where our service providers operate (such as the United States, where GoHighLevel and most of our tools are hosted). We take steps to ensure your data is treated with the same level of protection regardless of location.
Our services are not directed at children under the age of 18. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal information, please contact us so we can promptly delete it.
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. The latest version will always be posted on this page with the updated revision date at the top.
We encourage you to review this policy periodically.
If you have any questions about this Privacy Policy or how we handle your personal information, please reach out:
Email: [email protected]
Business: JCB Systems
Location: Philippines
We aim to respond to all privacy inquiries within 5 business days.
If anything in this policy is unclear, reach out anytime. We are happy to walk you through how we handle your data.